Returns & Exchanges

Mario Valentino offers a sophisticated shopping experience, ensuring you are fully satisfied with your purchase through our 14-day return policy for all unworn and original-condition items. We strive to make your return process as seamless as the craftsmanship of our luxury leather goods.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns page to enter your order number and email address to start the process.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Final Inspection & Refund

  Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 7-10 business days.